Terms & Conditions
• Whilst every care is taken of the dogs whilst undertaking hydrotherapy, all hydrotherapy is taken at the owners risk
• Payment must be made prior to the hydrotherapy/swimming session
• Swims are none refundable and none transferable
• If more than 24 hours notice is given for cancellation, the session will be rearranged – less than 24 hours and the session will be charged in full and forfeited
• Dogs with infectious conditions such as eye, ears and skin infections will not be able to use the pool until the condition has cleared
• Owners are required to notify Canine Hydrotherapy Ltd if a dogs injuries or condition worsens whilst undertaking a course of hydrotherapy
• Canine Hydrotherapy Ltd has the right to refuse treatment to any dog at any time
• Dogs outside of hydrotherapy must be kept under control at all times
• Owners must pick up dog waste whilst on business premises and surrounding areas
• Canine Hydrotherapy Ltd will not be held responsible for any personal or vehicle damage on business premises
• Do not feed your dog 3 hours prior to your visit. There may be a surcharge of £50 for any dog that fouls in the pool as the pool will need to be closed for cleaning. Do not feed your dog approximately 1 hour after swimming.
• Canine Hydrotherapy Ltd reserves to right use video footage and photography during sessions
• Due to busy schedules late arrivals may not be seen and may have to be rescheduled for a later date
• Please ensure all dogs are clean and not muddy when they arrive for a swim
