Terms & Conditions

• Whilst every care is taken of the dogs whilst undertaking hydrotherapy, all hydrotherapy is taken at the owners risk

• Payment must be made prior to the hydrotherapy/swimming session

• Swims are none refundable and none transferable

• If more than 24 hours notice is given for cancellation, the session will be rearranged – less than 24 hours and the session will be charged in full and forfeited

• Dogs with infectious conditions such as eye, ears and skin infections will not be able to use the pool until the condition has cleared

• Owners are required to notify Canine Hydrotherapy Ltd if a dogs injuries or condition worsens whilst undertaking a course of hydrotherapy

• Canine Hydrotherapy Ltd has the right to refuse treatment to any dog at any time

• Dogs outside of hydrotherapy must be kept under control at all times

• Owners must pick up dog waste whilst on business premises and surrounding areas

• Canine Hydrotherapy Ltd will not be held responsible for any personal or vehicle damage on business premises

• Do not feed your dog 3 hours prior to your visit. There may be a surcharge of £50 for any dog that fouls in the pool as the pool will need to be closed for cleaning. Do not feed your dog approximately 1 hour after swimming.

• Canine Hydrotherapy Ltd reserves to right use video footage and photography during sessions

• Due to busy schedules late arrivals may not be seen and may have to be rescheduled for a later date

• Please ensure all dogs are clean and not muddy when they arrive for a swim